At the very beginning of the COVID-19 epidemic, it became clear that an incredible time was coming for e-commerce projects that could bring joy to people temporarily confined to their homes.
Porter's founder, a Ukrainian living in London, decided to seize the opportunity and fill a niche in the Ukrainian market, which at that time did not have direct delivery from leading European retailers and marketplaces.
We were faced with the difficult task of conducting in-depth interviews with potential vendors and customers, creating a Customer Journey Map and a prototype of the project: both the vendor part and the design of the store itself.
Despite the fact that the project never found Product Market Fit and potential for expansion for reasons beyond our control, we decided to share the results of our work.